Support

Found a bug, stuck on something, or have an idea? We read every message and reply as soon as we can.

Get in touch

Email lukas@nilsenlab.com and include:

• Which game
• Your device and iOS version - e.g. iPhone 15, iOS 18
• What happened, and what you expected to happen

Some games also have a feedback form under Settings. Messages sent there reach us through our analytics provider, together with the app version and the install's random analytics identifier. Add your email if you would like a reply. See the privacy policy for details.

Common questions

My progress disappeared. Progress is stored on your device. Reinstalling the app or clearing its data erases it - we don't keep a copy on a server.

Do I need an account? No. Every PuzzleMonster game works fully offline with no sign-in. The apps do send usage analytics and check for updates when they have a connection.